Privacy Policy

1

1. Information we may collect

When you use Wild Fortune Casino, we may handle information that identifies you, relates to you or can reasonably be linked with your account or activity. The information collected depends on the services you use, the choices you make and the checks that may be required before or during your use of the website.

Account and contact details

We may collect details such as your name, date of birth, residential details, contact information, username, account preferences and other information you provide when registering or updating an account. We may also record information exchanged with customer support, including questions, requests, complaints and other correspondence.

Verification information

To help confirm identity, age, eligibility and account ownership, we may request verification documents or other information. This can include documents or details used for identity checks, address checks, payment checks, safer gambling checks, fraud prevention and compliance processes. Please provide only information requested through the appropriate account or support channel.

Payment and transaction records

We may handle information about deposits, withdrawals, wagers, wins, losses, bonuses where applicable, payment methods, transaction dates, transaction values and related account activity. Payment service providers may process payment details directly. We may receive information needed to confirm, record or manage a transaction, but we do not need to retain every detail held by a payment provider.

Technical, device and usage data

When you visit or use the website, we may collect technical information such as your IP address, browser type, device type, operating system, language settings, approximate location, pages viewed, access times, referring website and general interaction data. We may also collect information about account logins, session activity and security events.

Cookie and similar information

We may use cookies and similar technologies to keep the website working, remember preferences, support account sessions, understand website use and help protect the service. Some cookies may be placed by service providers that assist with website operation, analytics, security or marketing. You can manage or disable cookies through your browser settings. Disabling some cookies may affect website features, account access or the way the service operates.

2

2. How and why we use information

We use information for purposes connected with providing and managing the casino service. We seek to collect and use information that is relevant to the purpose for which it is handled. Depending on the circumstances, information may be used for the following purposes:

• Creating, maintaining and administering your account.
• Providing website features, games, account services and customer support.
• Processing and recording deposits, withdrawals and other transactions.
• Confirming your identity, age, account ownership and eligibility to use the service.
• Carrying out anti-fraud, anti-money laundering, security and risk checks.
• Detecting, investigating and preventing suspicious, unlawful, unauthorised or harmful activity.
• Meeting legal, regulatory, tax, accounting and other formal obligations that apply to the service.
• Responding to questions, complaints, privacy requests and other communications.
• Improving website performance, functionality, usability and service reliability.
• Monitoring technical activity, troubleshooting faults and protecting systems, players and business operations.
• Sending service messages about your account, transactions, security or important changes.
• Sending promotional or marketing communications where permitted and where you have provided any consent that may be required.

Some processing may be necessary to provide a service you request. Other processing may be required to protect the website, meet legal obligations or support legitimate operational needs. Where marketing consent is used, you may withdraw that consent at any time. Withdrawing marketing consent does not necessarily affect the delivery of essential service, security or account communications.

Information from other sources

We may receive information from payment providers, identity and verification services, fraud prevention providers, technical service providers, analytics services or other parties that support the operation of the website. We may also receive information where you interact with our content through another platform. We expect information received from these sources to be handled consistently with this Privacy Policy and applicable requirements.

3

3. Sharing, security and international handling

We may share relevant information with service providers and professional advisers that help operate the website and provide services. These parties may support payment processing, identity verification, fraud prevention, customer support, information technology, hosting, communications, analytics, security, auditing or legal and accounting work. They should receive only information reasonably needed for their role and should handle it in accordance with appropriate confidentiality and security requirements.

Information may also be disclosed where necessary to comply with a lawful request, court process, legal obligation or formal investigation; to protect the rights, safety, property or security of players and the service; or to identify, prevent or respond to fraud, unlawful conduct or other serious risks. We may disclose information in connection with a business change, provided that appropriate safeguards and privacy requirements continue to apply.

Security measures

We use reasonable administrative, technical and organisational measures intended to protect information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, account security processes, monitoring, encryption or other safeguards appropriate to the information and the risks involved. No online service can guarantee absolute security, so you should use a strong password, keep account credentials confidential and contact support promptly if you suspect unauthorised activity.

Service providers in other locations

Some service providers that process information for website, payment, security, technology or support purposes may operate outside Australia. If information is handled in another country, the applicable privacy protections may differ. We take reasonable steps to use suitable providers and safeguards when information is shared or accessed across borders.

Retention of information

We keep information for as long as it is reasonably needed for the purposes described in this Privacy Policy, including account administration, dispute handling, security, fraud prevention, reporting and legal compliance. Some records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

4

4. Your privacy rights and choices

Subject to applicable requirements and reasonable verification, you may ask about the personal information we hold about you and how it is used. You may also have rights to request access, correction or deletion of your information, and to withdraw consent to marketing. These rights may not apply in every situation. For example, information may need to be retained for legal, security, fraud prevention, dispute or record-keeping purposes.

How to make a data request

To exercise your data rights, contact support@wildfortunecasinos-aud.com. You may use this address to request access to your data, correction of inaccurate or incomplete data, deletion of data where deletion is permitted, or withdrawal of consent to marketing communications. Please describe your request clearly and include enough information for us to identify the relevant account. We may ask for reasonable information to verify your identity and protect your account before completing a request.

• Access: ask for a copy or explanation of personal information held about you, subject to applicable exceptions.
• Correction: ask us to update information that is inaccurate, incomplete or out of date.
• Deletion: ask for information to be deleted where there is no continuing lawful or operational reason to retain it.
• Marketing withdrawal: ask us to stop using your information for promotional messages or withdraw any marketing consent you have provided.

If you unsubscribe from marketing, you may still receive necessary messages about account security, transactions, service functionality, responsible gambling information or material changes to the website or terms. If information is deleted or access is restricted, some account functions may no longer be available. We will assess requests fairly and explain where a request cannot be completed in full.

Keeping your information accurate

You should keep your account details accurate and notify us when relevant information changes. You may be able to update some details through your account. Information connected with verification, transactions or legal records may require additional checks before it is changed.

5

5. Cookies, children and policy updates

Managing cookies

Cookies are small files or similar identifiers stored on your device. They may be essential for login, security and core website functions, while others help remember preferences, measure performance or support relevant communications. You can manage cookies in your browser settings, including by deleting existing cookies or blocking future cookies. Please note that changing browser settings may reduce functionality or prevent parts of the website from working as intended.

Children and eligibility

The casino service is intended only for people who are legally permitted to use online gambling services. We do not knowingly invite children to create accounts or provide personal information for gambling purposes. If you believe a child has provided information or created an account, contact support through the available website channels so the matter can be reviewed.

Changes to this Privacy Policy

We may update this Privacy Policy when our services, information practices, technology or legal obligations change. The updated version will be made available on the website and will show the latest revision date where appropriate. Changes take effect when published unless a different effective date is stated. We encourage you to review this page periodically so you understand how information is handled.

Questions and concerns

If you have a privacy question, want to exercise a data right or believe your information has been handled incorrectly, contact support@wildfortunecasinos-aud.com. We will review your request and respond in accordance with applicable requirements. This Privacy Policy should be read together with the other terms and notices that apply to your use of Wild Fortune Casino.